Last updated: November 2025

 

1. Who we are

Gottaliv is a fragrance company based in the Netherlands.

 

Registered address: Amsterdamsestraatweg 65 1411 AX Naarden

Chamber of Commerce (KvK): 95466797

Email: info@gottaliv.com

 

We are responsible for the processing of your personal data as described in this Privacy Policy.

 

2. Personal data we collect

We may collect the following personal information:

    •    Name and contact details (email, phone number, shipping/billing address)

    •    Company name and VAT number (for business customers)

    •    Payment details (processed securely through payment providers)

    •    IP address and browser information

    •    Communication data (emails, messages through our contact form)

    •    Cookie and usage data (see our [Cookie Policy 9])

 

3. How we use your data

We use personal data for the following purposes:

    •    To process and deliver your orders

    •    To communicate with you about your order or inquiry

    •    To send newsletters or marketing (only if you have opted in)

    •    To maintain our business administration and legal compliance (e.g. tax records)

    •    To improve our website and services (via analytics tools)

 

4. Legal basis for processing

We process your data based on:

    •    Contract necessity: to fulfil your order or provide requested services

    •    Consent: for marketing emails or non-essential cookies

    •    Legal obligation: to meet accounting or tax requirements

    •    Legitimate interest: to improve our services or maintain customer relationships

 

5. Data retention

We retain personal data only as long as necessary:

    •    Order and invoice data: 7 years (legal requirement)

    •    Contact form messages: up to 6 months after last contact

    •    Newsletter subscriptions: until you unsubscribe

    •    Cookies: according to our Cookie Policy

 

6. Sharing of data

We share data only when necessary for our operations:

    •    Payment providers 

    •    Shipping companies 

    •    Hosting and IT service providers

    •    Accountants or legal advisors (for compliance)

All partners act under data processing agreements and handle your data securely.

If data is transferred outside the EU, we ensure adequate protection through EU Standard Contractual Clauses.

 

7. Data security

We use SSL encryption, restricted access, and regular backups to protect personal data against unauthorized access, alteration, or loss.

 

8. Your rights

You have the right to:

    •    Access and receive a copy of your personal data

    •    Correct inaccurate data

    •    Request deletion of your data

    •    Withdraw consent for marketing

    •    Object to certain processing activities

    •    File a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

Requests can be sent to info@gottaliv.com

 

9. Cookies

 

9.1 What are cookies

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience, remember your preferences, analyze traffic, and show relevant content.

 

9.2 Types of cookies we use

Strictly necessary cookies

These cookies are essential for the operation of our website, such as enabling the shopping cart and secure checkout. They do not require your consent.

 

Functional cookies

These cookies remember your preferences, such as language or region, to make your experience more convenient.

 

Analytical cookies

These cookies help us understand how visitors use our website so we can improve its performance. For example, we may use Google Analytics with anonymized IP addresses.

 

Marketing and tracking cookies

These cookies track visitors across websites and allow us or third parties (such as Google or Meta) to display relevant advertisements. These cookies are only placed with your consent.

 

9.3 Cookie consent

When you first visit our website, you will see a cookie banner. You can choose to accept all cookies, reject non-essential cookies, or set your preferences.

You can change or withdraw your consent at any time via the cookie settings link on our website.

 

9.4 Managing cookies

You can control and delete cookies through your browser settings.

Instructions are usually found under the privacy or security sections of your browser (e.g., Chrome, Safari, Firefox, Edge).

Please note that disabling cookies may limit some website functions.

9.5 Third-party cookies

Some cookies are placed by third parties such as Google or Meta to provide analytics or advertising services. These third parties may collect data outside our control. We recommend reviewing their own privacy policies for more information about how they process data.

 

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on our website.